Your Privacy Matters

Privacy Policy

Clear, honest, and transparent. Here's how we handle your information.

Last updated: August 20, 2025

Our Approach to Privacy

At Codewinks, LLC ("we," "our," or "us"), we believe privacy is a fundamental right, not a luxury. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at codewinks.com and interact with our services.

We're a small software development company, which means we can be more thoughtful about data collection and more responsive to your privacy concerns. We only collect what we need, and we're transparent about what we do with it.

Information We Collect

Information You Provide

  • Contact Information: Name, email address, company name when you fill out our contact form
  • Project Details: Information about your project or inquiry that you share with us
  • Communication Records: Emails, messages, and other communications between us

Analytics Information

We use Plausible Analytics, a privacy-focused analytics service that doesn't use cookies or track you across websites. This collects:

  • Page views and referrer information
  • General location (country/region level only)
  • Device type and browser information
  • Website performance metrics

Privacy Note: Plausible is GDPR-compliant and doesn't require cookie consent banners because it doesn't use cookies or collect personal data.

Technical Information

  • Server Logs: IP address, browser type, pages visited, timestamps
  • Performance Data: Load times, error logs for website optimization
  • Security Information: Data needed to protect against spam and abuse

How We Use Your Information

Communication

  • Respond to your inquiries
  • Discuss potential projects
  • Provide customer support
  • Send project updates

Website Improvement

  • Analyze website performance
  • Understand user preferences
  • Fix technical issues
  • Improve user experience

Security & Legal

  • Prevent spam and abuse
  • Protect our services
  • Comply with legal obligations
  • Enforce our terms of service

Business Operations

  • Project planning and delivery
  • Invoice and payment processing
  • Contract management
  • Quality assurance

Information Sharing

What We Don't Do

  • We never sell your personal information
  • We never share your data for advertising purposes
  • We never give your information to data brokers
  • We never use your data for marketing without consent

When We May Share Information

Service Providers

Trusted third parties who help us operate our website and deliver services (hosting, email, analytics). They're bound by confidentiality agreements.

Legal Requirements

When required by law, legal process, or to protect rights, property, or safety of Codewinks, our users, or others.

Business Transfers

In the unlikely event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

With Your Consent

Any other sharing will only occur with your explicit consent and clear communication about the purpose.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Encryption

HTTPS encryption for all data transmission and secure storage practices.

Access Control

Limited access to personal information on a need-to-know basis only.

Monitoring

Regular security audits and monitoring for suspicious activities.

Security Disclaimer

While we implement strong security measures, no internet transmission is 100% secure. We cannot guarantee absolute security, but we work continuously to protect your information using current best practices.

Your Privacy Rights

You have several rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

Access & Portability

  • Request a copy of your personal information
  • Ask about how your data is being used
  • Get your data in a portable format

Correction & Updates

  • Correct inaccurate information
  • Update your contact details
  • Complete incomplete information

Deletion & Erasure

  • Request deletion of your personal information
  • Withdraw consent for data processing
  • Object to certain types of processing

Processing Control

  • Restrict how we process your data
  • Opt out of certain communications
  • Object to automated decision-making

How to Exercise Your Rights

To exercise any of these rights, simply contact us at:

subject: "Privacy Rights Request"

We'll respond to your request within 30 days and verify your identity before processing any requests involving personal information.

Cookies and Tracking

Good News About Cookies

We use Plausible Analytics, which doesn't use cookies or track users across websites. This means you won't see annoying cookie consent banners, and your browsing behavior isn't being tracked for advertising purposes.

What We Do Use

Essential Functionality

Basic browser storage for website functionality like form data and user preferences (if applicable).

Privacy-First Analytics

Plausible Analytics for understanding website usage without compromising your privacy or using cookies.

Third-Party Services

Our website may contain links to third-party websites or services. These have their own privacy policies, and we're not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We only keep your personal information as long as necessary for the purposes outlined in this policy or as required by law.

Contact Inquiries

Retained for up to 3 years

To maintain communication history and follow up on future opportunities

Client Projects

Retained for 7 years

To meet legal requirements and provide ongoing support

Analytics Data

Retained for 2 years

To analyze trends and improve website performance

Automatic Deletion

When retention periods expire, we automatically delete or anonymize your personal information unless we have a legal obligation to retain it longer.

International Users

Codewinks, LLC is based in the United States, and our servers are located in the US. If you're accessing our website from outside the US, your information may be transferred to, stored, and processed in the United States.

EU/UK Users (GDPR)

  • We comply with GDPR requirements
  • Lawful basis for processing your data
  • Right to file complaints with supervisory authorities
  • Data protection by design and default

Canadian Users (PIPEDA)

  • Compliance with PIPEDA principles
  • Consent-based data processing
  • Right to access and correct information
  • Complaints to Privacy Commissioner

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will promptly delete such information from our records.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We'll Notify You

  • Update the "Last Updated" date on this page
  • Email notification for significant changes
  • Website notice for material changes
  • 30-day notice period for major updates

Your Options

  • Review changes before they take effect
  • Contact us with questions or concerns
  • Exercise your privacy rights under new terms
  • Opt out if you don't agree with changes

Continued Use

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

We take your privacy seriously and are here to answer any questions or address concerns you may have about this Privacy Policy or our data practices.

General Privacy Questions

subject: "Privacy Policy Question"

We'll respond within 48 hours for general privacy questions.

Privacy Rights Requests

subject: "Privacy Rights Request"

We'll respond within 30 days for rights requests and may need to verify your identity.

Company Information

Legal Entity: Codewinks, LLC

Website: codewinks.com

Jurisdiction: United States

Business Type: Software Development

Privacy isn't just a policy for us—it's a principle.

We're building software the right way, with respect for the people who use it.